Terms of Service
Last updated 3 September 2026.
1. The service
CannyPos provides point-of-sale software for retail shops: a till app for counter devices and a web console for owners. Access is provided to shops under a subscription agreement; individual logins are issued by the shop's CannyPos representative.
2. Accounts
You are responsible for keeping your login details and cashier PINs confidential and for everything done under them. Tell us immediately if you believe a login has been compromised. We may suspend a login that is being misused.
3. Your data
Sales, stock and customer records you enter remain yours. We store and process them only to run the service, as described in the Privacy Policy. You are responsible for having a lawful basis to collect your customers' information and for complying with the laws that apply to your business.
4. Acceptable use
You may not use CannyPos to break the law, to interfere with the service or other shops' data, or to reverse-engineer the software. The till and console are licensed, not sold.
5. Availability
The till keeps trading offline and syncs when a connection returns. We aim for continuous availability of the online service but do not guarantee it, and we may perform maintenance with reasonable notice.
6. Fees and termination
Fees, billing periods and cancellation are set out in your subscription agreement. Either party may end the agreement in line with it. After termination you may request an export of your data for a period of 30 days, after which it is deleted.
7. Liability
To the extent permitted by law, CannyPos is not liable for indirect or consequential loss, including lost sales, arising from use of the service. Nothing in these terms limits liability that cannot be limited by law.
8. Changes
We may update these terms and will show the new date above. Continued use after a change means you accept the updated terms.